A navigation model describes the possible sequences of web pages a user can visit, and a request routing model describes how server side components handle each request. Earlier we...
The paper introduces Self-Replicating Objects (SROs), a new nt programming abstraction. An SRO is implemented and used much like an ordinary .NET object and can expose arbitrary us...
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Rearchitecturing large software systems becomes more and more complex after years of development and a growing size of the code base. Nonetheless, a constant adaptation of software...
Emergencies happen frequently and handling them effectively is necessary. In many cases, emergencies are treated by a static procedure, without considering the requirements of th...