Business processes are increasingly key to the success of companies in the service industry. It is important that these processes are designed and maintained to deliver the most c...
Simon Dennis, Ben C. King, Martin Hind, Stewart Ro...
A world of ever growing competition not only forces enterprises to continuously optimise their private business processes but also to integrate their business processes with their ...
Abstract. With the advent of Service Oriented Architecture organizations have experienced services as a platform-independent technology to develop and use simple internal applicati...
Devis Bianchini, Cinzia Cappiello, Valeria De Anto...
Globalisation and competitive pressure urge many organisations to radically change business processes. Although this approach can provide significant benefits such as reducing cos...
The design of virtual workplaces that can support virtual work processes has traditionally been either ad-hoc, or has been influenced by the top-down approaches, such as ‘virtua...