Information needs are rarely satisfied directly on search engine result pages. Searchers usually need to click through to search results (landing pages) and follow search trails b...
One of the key motivating factors for information providers to use personalisation is to maximise the benefit to the user in accessing their content. However, traditionally such s...
Ranking algorithms, whose goal is to appropriately order a set of objects/documents, are an important component of information retrieval systems. Previous work on ranking algorith...
Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
Background: There has been recent concern regarding the inability of predictive modeling approaches to generalize to new data. Some of the problems can be attributed to improper m...