: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
David Lewis, Chris Malbon, George Pavlou, Costas S...
The problem of managing the evolution of complex and large software systems is well known. Evolution implies reuse and modification of existing software artifacts, and this means t...
Software engineering focuses on producing quality software products through quality processes. The attention to processes dates back to the early 70’s, when software engineers r...
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
As Internet services become ubiquitous, the selection and management of diverse server platforms now affects the bottom line of almost every firm in every industry. Ideally, such ...
Christopher Stewart, Terence Kelly, Alex Zhang, Ka...