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DSOM
1999
Springer
15 years 7 months ago
Integrating Service and Network Management Components for Service Fulfilment
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
David Lewis, Chris Malbon, George Pavlou, Costas S...
159
Voted
SPLC
2004
15 years 4 months ago
Observations from the Recovery of a Software Product Family
The problem of managing the evolution of complex and large software systems is well known. Evolution implies reuse and modification of existing software artifacts, and this means t...
Patricia Lago, Hans van Vliet
165
Voted
SOPR
1998
117views more  SOPR 1998»
15 years 3 months ago
Software processes: a retrospective and a path to the future
Software engineering focuses on producing quality software products through quality processes. The attention to processes dates back to the early 70’s, when software engineers r...
Gianpaolo Cugola, Carlo Ghezzi
AEI
2007
119views more  AEI 2007»
15 years 3 months ago
Exploring the CSCW spectrum using process mining
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
Wil M. P. van der Aalst
USENIX
2008
15 years 5 months ago
A Dollar from 15 Cents: Cross-Platform Management for Internet Services
As Internet services become ubiquitous, the selection and management of diverse server platforms now affects the bottom line of almost every firm in every industry. Ideally, such ...
Christopher Stewart, Terence Kelly, Alex Zhang, Ka...