An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
As software grows more complex, software developers’ productivity is increasingly defined by their ability to effectively reuse code. Even APIs (application programming interfac...
Jeffrey Stylos, Benjamin Graf, Daniela K. Busse, C...
U.S. laws and regulations are designed to support broad societal goals, such as accessibility, privacy and safety. To demonstrate that a product complies with these goals, busines...
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...