Comprehensive data analysis has become indispensable in a variety of environments. Standard OLAP (On-Line Analytical Processing) systems, designed for satisfying the reporting need...
The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
This paper presents the role of an innovative university masters’ degree program as a basis for skills development in human capital analysis for finance and business students in...
Traditional Computer-Aided Teaching and Learning (CAT/CAL) environments in multimedia-based teleeducation do not empower knowledge consumers (trainees, students etc.) to practice ...
This paper presents a classification framework for workflow exception handling in the form of patterns. This framework is independent of specific modelling approaches or technologi...
Nick Russell, Wil M. P. van der Aalst, Arthur H. M...