Online offerings such as web search, news portals, and e-commerce applications face the challenge of providing high-quality service to a large, heterogeneous user base. Recent eff...
The business world has been reinventing the human. Employee participative transition projects for management strategies are becoming more important in IT organizations day by day....
Adaptivity in process management systems is key to their successful applicability in practice. Approaches have been already developed to ensure system correctness after arbitrary ...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Radio Frequency Identification (RFID) technology is considered to be the next step in the revolution of supplychain management, retail, and beyond. To derive real benefit from RFI...