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DSOM
2008
Springer
13 years 9 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
ACMSE
2008
ACM
13 years 9 months ago
Optimization of the multiple retailer supply chain management problem
With stock surpluses and shortages representing one of the greatest elements of risk to wholesalers, a solution to the multiretailer supply chain management problem would result i...
Caio Soares, Gerry V. Dozier, Emmett Lodree, Jared...
ERCIMDL
2005
Springer
148views Education» more  ERCIMDL 2005»
14 years 1 months ago
Active Support for Query Formulation in Virtual Digital Libraries: A Case Study with DAFFODIL
Daffodil is a front-end to federated, heterogeneous digital libraries targeting at strategic support of users during the information seeking process. This is done by offering a va...
André Schaefer, Matthias Jordan, Claus-Pete...
ECIS
2000
13 years 9 months ago
Yarra Valley Water: A Successful Change Programme for a Corporatised Water Utility
Yarra Valley Water, a corporatised water utility achieved the significant efficiencies that are promised from the move towards privatisation. At the same time it substantially imp...
J. Brudenell, Geoff A. Sandy
WSC
2008
13 years 10 months ago
Reducing Emergency Department overcrowding - five patient buffer concepts in comparison
Emergency Department (ED) overcrowding is a common medical care issue in the United States and other developed nations. One major cause of ED crowding are holding patients waiting...
Erik Michael Wilhelm Kolb, Jordan Peck, Sebastian ...