122 search results - page 4 / 25 » A Cost-Based Model for Improving Customer Waiting Times |
JSAC
2010
13 years 6 months ago
2010
Abstract—When an emergency happens, public communication networks, including cellular networks, public switched telecommunication networks, and the Internet can be utilized to su...
QUESTA
2007
13 years 7 months ago
2007
Consider a system (e.g. a computer farm or a call center) operating as a M/M/c queue, where c = 1, or 1 < c < ∞, or c = ∞. The system as a whole suffers disastrous break...
SIGMETRICS
2003
ACM
14 years 23 days ago
2003
ACM
We analyze the asymptotic tail distribution of stationary waiting times and stationary virtual waiting times in a singleserver queue with long-range dependent arrival process and ...
WWW
2003
ACM
14 years 23 days ago
2003
ACM
Recent advances in storage and communication technologies have spurred a strong interest in Video-on-Demand (VOD) services. Providing the customers of VOD servers with time of serv...
WSC
1998
13 years 8 months ago
1998
The fast growth in airline passenger traffic combined with the slow growth in airport capacity worldwide is putting a severe strain on the capability of airlines to adapt their pr...