383 search results - page 15 / 77 » A Customer Service Management Architecture for the Internet |
ECUMN
2004
Springer
13 years 11 months ago
2004
Springer
In a competitive telecommunications marketplace, operators must provide customers with rapid access to both new and traditional service offerings. Market share is developed through...
ICAC
2009
IEEE
14 years 2 months ago
2009
IEEE
In data centers hosting scaling Internet applications, operators face the tradeoff dilemma between resource efficiency and Quality of Service (QoS), and the root cause lies in wo...
ISCC
2005
IEEE
14 years 1 months ago
2005
IEEE
New applications for the Internet such as video on demand, grid computing etc. depend on the availability of high bandwidth connections with acceptable Quality of Service (QoS). T...
INFOCOM
2005
IEEE
14 years 1 months ago
2005
IEEE
— Multi-tier Internet service clusters often contain complex calling dependencies among service components spreading across cluster nodes. Without proper handling, partial failur...
CONEXT
2008
ACM
13 years 9 months ago
2008
ACM
This position paper outlines a new network architecture that is based on the fundamental principle that networking is interprocess communication (IPC). In this model, application ...