383 search results - page 16 / 77 » A Customer Service Management Architecture for the Internet |
ESWA
2008
13 years 7 months ago
2008
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
DSVIS
2003
Springer
14 years 26 days ago
2003
Springer
The commercial use of the Internet for service provision has deeply changed the environment where human-computer interaction takes place. Web interfaces are now integrated in overa...
CONCURRENCY
2002
13 years 7 months ago
2002
This paper presents the design of a novel system architecture, Virtual Service Grid (VSG), for delivering high performance network services. The VSG is based on the concept of the...
POLICY
2004
Springer
14 years 1 months ago
2004
Springer
Policy Based Management (PBM) is a research topic that has been driven by the tremendous complexity inherent in the administration and management of present-day networking and tel...
ICNP
2000
IEEE
14 years 1 days ago
2000
IEEE
The X-Bone dynamically deploys and manages Internet overlays to reduce con®guration eort and increase network component sharing. The X-Bone discovers, con®gures, and monitors ...