383 search results - page 18 / 77 » A Customer Service Management Architecture for the Internet |
ECOWS
2007
Springer
14 years 1 months ago
2007
Springer
An architecture of a hosting system is presented, where a number of servers are used to provide different types of web services to paying customers. There are charges for running ...
ODRL
2004
13 years 9 months ago
2004
Software license management is currently expanding from its traditional desktop environment into the mobile application space, but software vendors are still applying old licensing...
FIS
2010
13 years 5 months ago
2010
Business applications are facing an increasing demand for being delivered as on-demand services. Service Level Agreements (SLAs) are a common way for specifying the exact condition...
WWW
2004
ACM
14 years 8 months ago
2004
ACM
The emerging standards for the publication of Web Services are focused on the specification of the static interfaces of the operations to be invoked, or on the service composition...
ECTEL
2006
Springer
13 years 11 months ago
2006
Springer
This paper describes a service-oriented approach for the integration of third-party external applications and resources into an existing open source eLearning environment. We detai...