383 search results - page 19 / 77 » A Customer Service Management Architecture for the Internet |
ISN
2000
Springer
13 years 11 months ago
2000
Springer
Telecommunications network management has attracted a lot of attention in terms of research and standardisation in the last decade. TMN and TINA architectural frameworks try to add...
KBSE
2010
IEEE
13 years 5 months ago
2010
IEEE
SCA (Service Component Architecture) is an OASIS standard for describing service-oriented middleware architectures. In particular, SCA promotes a disciplined way for designing dis...
WWW
2004
ACM
14 years 8 months ago
2004
ACM
The development of information and communication technologies and the expansion of the Internet means that, nowadays, there are huge amounts of information available via these eme...
HICSS
2009
IEEE
14 years 2 months ago
2009
IEEE
Manufacturing companies that are expanding their product offering to cover also lifecycle services in the customers’ facilities are facing the increasing complexity and risk to ...
EAGC
2004
Springer
14 years 1 months ago
2004
Springer
In this short paper we examine the integration of three emerging trends in Information Technology (Utility Computing, Grid Computing, and Web Services) into a new Computing paradig...