383 search results - page 25 / 77 » A Customer Service Management Architecture for the Internet |
MIDDLEWARE
2007
Springer
14 years 1 months ago
2007
Springer
Web based data services are very popular with the average computer user. Examples of such services include Gmail.com, Yahoo Photos, Yahoo Briefcase and Amazon S3 Service. In such ...
ICWS
2009
IEEE
13 years 5 months ago
2009
IEEE
The Service registry, the yellow pages of ServiceOriented Architecture (SOA), plays a central role in SOAbased service systems. The service registry has to be scalable to manage l...
ISM
2005
IEEE
14 years 1 months ago
2005
IEEE
The new IP Multimedia Subsystem (IMS) provides an overlay architecture for IP based core networks and enables the efficient provision of an open set of potentially highly integrat...
Publication
The need for service providers to offer SLAs to gain consumers confidence has become increasingly apparent. Our work focuses on providers who manage the execution of long-running d...
INFOCOM
1996
IEEE
13 years 11 months ago
1996
IEEE
The telecommunications environment is changing its face towards an open market of information services where the vision is "information any time, at any place, in any form&qu...