383 search results - page 28 / 77 » A Customer Service Management Architecture for the Internet |
CONEXT
2006
ACM
14 years 1 months ago
2006
ACM
Network management requires a lot of manual work. Due to ongoing growth of the Internet, more self-management is needed in order to deal with the growing complexity. Policybased m...
ESCIENCE
2006
IEEE
14 years 1 months ago
2006
IEEE
Service Level Agreements (SLAs) are explicit statements about all expectations and obligations in the business partnership between customers and providers. They have been introduc...
POLICY
2001
Springer
14 years 3 days ago
2001
Springer
The Differentiated Services Architecture defines the mechanisms that are needed to offer multiple classes of services in an IP network. While this model offers significant scaling ...
ICMCS
1999
IEEE
13 years 12 months ago
1999
IEEE
The Distributed Video Server (DVS) system provides a comprehensive solution for the management and distribution of a major future electronic commodity service, Video on Demand (VO...
IEEESCC
2005
IEEE
14 years 1 months ago
2005
IEEE
The emerging paradigms of service oriented architectures and utility-based computing have the potential to greatly reduce the cost of data management. Data management service prov...