383 search results - page 36 / 77 » A Customer Service Management Architecture for the Internet |
PDP
2003
IEEE
14 years 29 days ago
2003
IEEE
Organizations increasingly coordinate their product and service development processes to deliver their products and services as fast as possible, and to involve employees, custome...
IPPS
2000
IEEE
14 years 2 days ago
2000
IEEE
The Network Weather Service NWS is a distributed resource monitoring and utilization prediction system, employed as an aid to scheduling jobs in a metacomputing environment 9, 1...
IM
1997
13 years 9 months ago
1997
The current implementation of out-of-band control in ATM networks inhibits their successful exploitation. The confusion in signalling protocols between application services and th...
WWW
2001
ACM
14 years 8 months ago
2001
ACM
This paper describes new technology based on on-line decision support for providing personalized customer treatments in web-based storefronts and information sites. The central im...
I3E
2003
13 years 9 months ago
2003
Abstract Accounting management is of strategic importance for a successful uptake of computational Grid technology within the user community. Computational Grid is one the most imp...