383 search results - page 42 / 77 » A Customer Service Management Architecture for the Internet |
DSOM
2003
Springer
14 years 28 days ago
2003
Springer
The use of multimedia service applications is growing rapidly on the Internet. These applications are generating a huge volume of network traffic, which has a great impact on netw...
ICIW
2009
IEEE
14 years 2 months ago
2009
IEEE
— Supporting business services through Web service compositions (WSC) as part of service-oriented architectures (SOA) involves business performance monitoring requirements. Their...
WWW
2005
ACM
14 years 8 months ago
2005
ACM
The need for e-learning systems that support a diverse set of pedagogical requirements has been identified as an important issue in web-based education. Until now, significant R&a...
ICWE
2004
Springer
14 years 1 months ago
2004
Springer
Abstract. Web Services and Web Service composition languages for Web Service choreography are becoming more and more important in the area for inter-enterprise application and proc...
EDBT
2011
ACM
12 years 11 months ago
2011
ACM
The World Wide Web no longer consists just of HTML pages. Our work sheds light on a number of trends on the Internet that go beyond simple Web pages. The hidden Web provides a wea...