383 search results - page 54 / 77 » A Customer Service Management Architecture for the Internet |
ECOWS
2008
Springer
13 years 9 months ago
2008
Springer
One of the promises of the Service-Oriented Architecture (SOA) is to build complex added-value services in order to enhance and extend existing ones. Service-Based Applications (S...
SOSE
2006
IEEE
14 years 1 months ago
2006
IEEE
The globalization of software development helps to reduce business cost by outsourcing software design and development tasks. However, it also poses new challenges on the collabor...
TON
1998
13 years 7 months ago
1998
—We present an end system architecture designed to support networking with quality of service (QoS) guarantees. The protocol processing component of the architecture, called Migr...
HICSS
2002
IEEE
14 years 19 days ago
2002
IEEE
This research explores agent technology to support the information needs of patients and community pharmacists toward a beneficial outcome for the patient. As patients make more u...
CORR
2012
Springer
12 years 3 months ago
2012
Springer
Traditionally, network operators have only used simple flat-rate unlimited data plans to vie for customers. But today, with the popularity of mobile devices and exponential growt...