383 search results - page 9 / 77 » A Customer Service Management Architecture for the Internet |
WWW
2009
ACM
14 years 2 months ago
2009
ACM
In this poster, we present a novel P2P (Peer to Peer) based distributed services network (DSN), which is a next generation operable and manageable distributed core network archite...
ICWS
2009
IEEE
14 years 4 months ago
2009
IEEE
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
OTM
2007
Springer
14 years 1 months ago
2007
Springer
The entities participating in a context-aware service platform need to establish and manage trust relationships in order to assert different trust aspects including identity provis...
DSOM
1999
Springer
13 years 12 months ago
1999
Springer
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
IEEEARES
2007
IEEE
14 years 1 months ago
2007
IEEE
AAIs – Infrastructures for Authentication and Authorisation provide services for service providers on the Internet. Especially if combined with an attribute infrastructure these...