Business processes that span organizational borders describe the interaction between multiple parties working towards a common objective. They also express business rules that gov...
Alexander Lazovik, Marco Aiello, Mike P. Papazoglo...
Abstract. Business-driven development is a methodology for developing IT solutions that directly satisfy business requirements. At its core are business processes, which are usuall...
Jana Koehler, Thomas Gschwind, Jochen Malte Kü...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Although service-oriented architectures offer real benefits when pursuing application integration and business flexibility, there are still no satisfactory solutions for dealing w...
Dick A. C. Quartel, Stanislav Pokraev, Rodrigo Man...
A core challenge in Business Process Management is the continuous, bi-directional translation between (1) a business requirements view on the process space of an enterprise and (2...