— Modern cities are becoming increasingly networked Network Operator and the Service Providers can introduce environments and a plethora of computing equipment interacts their ow...
Antonis M. Hadjiantonis, Marinos Charalambides, Ge...
—Service-oriented computing promotes collaboration by defining the standards layer that allows compatibility between disparate domains. Workflows, by taking advantage of the serv...
Mine Altunay, Douglas E. Brown, Gregory T. Byrd, R...
Information about the user's environment offers new opportunities and exposes new challenges in terms of time-aware, location-aware, device-aware and personalized application...
Thomas Hofer, Wieland Schwinger, Mario Pichler, Ge...
Component-based models represent a dominant trend in the construction of wide-area network applications, making possible the integration of diverse functionality contained in modu...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...