Many organizations provide information technology services, either to external or internal customers. They maintain software, operate information systems, manage and maintain work...
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
Flavio Corradini, Damiano Falcioni, Andrea Polini,...
There has been a growing interest in the use of wireless mesh networks. Today's wireless technology enables very high data rate up to hundreds of Megabits per second, which c...
Dependable distributed systems are difficult to build. This is particularly true if they have dependability requirements that change during the execution of an application, and are...
Michel Cukier, Jennifer Ren, Chetan Sabnis, David ...