Social bookmarking systems and their emergent information structures, known as folksonomies, are increasingly important data sources for Semantic Web applications. A key question ...
Benjamin Markines, Ciro Cattuto, Filippo Menczer, ...
Social annotation has gained increasing popularity in many Web-based applications, leading to an emerging research area in text analysis and information retrieval. This paper is c...
In a mobile setting, users use, handle and search for online information in a different way. Two features typically desired by mobile users are tailored information delivery and co...
William Van Woensel, Sven Casteleyn, Olga De Troye...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Weblogs and message boards provide online forums for discussion that record the voice of the public. Woven into this mass of discussion is a wide range of opinion and commentary a...
Natalie S. Glance, Matthew Hurst, Kamal Nigam, Mat...