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WWW
2009
ACM
14 years 8 months ago
Evaluating similarity measures for emergent semantics of social tagging
Social bookmarking systems and their emergent information structures, known as folksonomies, are increasingly important data sources for Semantic Web applications. A key question ...
Benjamin Markines, Ciro Cattuto, Filippo Menczer, ...
WWW
2008
ACM
14 years 8 months ago
Exploring social annotations for information retrieval
Social annotation has gained increasing popularity in many Web-based applications, leading to an emerging research area in text analysis and information retrieval. This paper is c...
Ding Zhou, Jiang Bian, Shuyi Zheng, Hongyuan Zha, ...
ICWE
2010
Springer
13 years 10 months ago
Applying Semantic Web Technology in a Mobile Setting: The Person Matcher
In a mobile setting, users use, handle and search for online information in a different way. Two features typically desired by mobile users are tailored information delivery and co...
William Van Woensel, Sven Casteleyn, Olga De Troye...
CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
KDD
2005
ACM
171views Data Mining» more  KDD 2005»
14 years 8 months ago
Deriving marketing intelligence from online discussion
Weblogs and message boards provide online forums for discussion that record the voice of the public. Woven into this mass of discussion is a wide range of opinion and commentary a...
Natalie S. Glance, Matthew Hurst, Kamal Nigam, Mat...