Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
The Social Semantic Web has begun to provide connections between users within social networks and the content they produce across the whole of the Social Web. Thus, the Social Sema...
: Research on Wireless Sensor Networks has often assumed homogeneous nodes. In reality, homogeneous nodes have different capabilities like different levels of initial energy and dr...
This paper investigates how innovation of ICT based services takes place within existing infrastructures, including the whole network of technology, vendors and customers. Our res...
: The topics presented in this paper regard the project “Data Optimisation for integrated Telematics” (Do-iT) granted by the German ministry of economics and technology. Within...