Expert finding addresses the problem of retrieving a ranked list of people who are knowledgeable on a given topic. Several models have been proposed to solve this task, but so far...
The computer support of cooperation and knowledge production across socially distributed activity systems has become an important topic in the context of the discourse on ,,knowle...
: This paper brings together research from two different fields – user modelling and web ontologies – in attempt to demonstrate how recent semantic trends in web development ca...
Ubiquitous Knowledge Discovery is a new research area at the intersection of machine learning and data mining with mobile and distributed systems. In this paper the main character...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...