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ECIR
2011
Springer
12 years 11 months ago
A User-Oriented Model for Expert Finding
Expert finding addresses the problem of retrieving a ranked list of people who are knowledgeable on a given topic. Several models have been proposed to solve this task, but so far...
Elena Smirnova, Krisztian Balog
MC
2001
140views Computer Science» more  MC 2001»
13 years 9 months ago
Cooperative model production in systems design to support knowledge management
The computer support of cooperation and knowledge production across socially distributed activity systems has become an important topic in the context of the discourse on ,,knowle...
Christoph Clases
IJMSO
2010
119views more  IJMSO 2010»
13 years 6 months ago
Ontological technologies for user modelling
: This paper brings together research from two different fields – user modelling and web ontologies – in attempt to demonstrate how recent semantic trends in web development ca...
Sergey A. Sosnovsky, Darina Dicheva
IDA
2011
Springer
13 years 3 months ago
Ubiquitous Knowledge Discovery
Ubiquitous Knowledge Discovery is a new research area at the intersection of machine learning and data mining with mobile and distributed systems. In this paper the main character...
João Gama, Michael May
PVLDB
2008
137views more  PVLDB 2008»
13 years 7 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...