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» A Management Framework for IMS Using Service Managed Objects
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HICSS
2005
IEEE
176views Biometrics» more  HICSS 2005»
14 years 1 months ago
Architecture for Customer Relationship Management Approaches in Financial Services
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
KESAMSTA
2007
Springer
14 years 1 months ago
Mobile Collaboration Framework for u-Healthcare Agent Services and Its Application Using PDAs
In this paper, we suggested a mobile collaboration framework based on distributed object group framework (DOGF). This paper focuses on the use of this framework to support mobile c...
Chang-Won Jeong, Dong-Ho Kim, Su-Chong Joo
DSOM
1999
Springer
13 years 11 months ago
Derivation of Backup Service Management Applications from Service and System Models
The backup of large data sets is preferably performed automatically outside of regular working hours. In highly structured computer networks, however, faults and exceptions may rel...
Ingo Lück, Marcus Schönbach, Arnulf Mest...
ICNS
2008
IEEE
14 years 1 months ago
SLA Monitoring and Management Framework for Telecommunication Services
This paper presents SLA monitoring and management framework for telecommunication services. The basic requirements of this class of systems are specified and verified in context o...
Jacek Kosinski, Piotr Nawrocki, Dominik Radziszows...
SEAA
2008
IEEE
14 years 1 months ago
SEMF - Service Evolution Management Framework
With the growing popularity of Web services, an increasing number of Web services have been integrated into and used by complex service oriented systems. As a result, the manageme...
Martin Treiber, Hong Linh Truong, Schahram Dustdar