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CIKM
2009
Springer
14 years 2 months ago
Post-rank reordering: resolving preference misalignments between search engines and end users
No search engine is perfect. A typical type of imperfection is the preference misalignment between search engines and end users, e.g., from time to time, web users skip higherrank...
Chao Liu, Mei Li, Yi-Min Wang
SIGUCCS
2000
ACM
14 years 2 days ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
SIGUCCS
2000
ACM
14 years 2 days ago
Automating Residence Hall Internet Signups
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
John R. Miller, Tom Peterson
HT
2010
ACM
13 years 9 months ago
Capturing implicit user influence in online social sharing
Online social sharing sites are becoming very popular nowadays among Web users, who use these sites to share their favourite items and to discover interesting and useful items fro...
Ching-man Au Yeung, Tomoharu Iwata
CORR
2010
Springer
82views Education» more  CORR 2010»
13 years 7 months ago
Expansion and Search in Networks
Borrowing from concepts in expander graphs, we study the expansion properties of real-world, complex networks (e.g. social networks, unstructured peer-to-peer or P2P networks) and...
Arun S. Maiya, Tanya Y. Berger-Wolf