Abstract The protection of customer privacy is a fundamental issue in today's corporate marketing strategies. Not surprisingly, many research efforts have proposed new privacy...
ISO 9001 is a standard for quality management systems while CMMI is a model for process improvement. If an organization that has achieved ISO registration wishes to improve proces...
Chanwoo Yoo, Junho Yoon, Byungjeong Lee, Chong-Won...
Research on knowledge management (KM) readiness has matured. However, recent organizational structures have emerged which prevent traditional instruments from adequately measuring...
Mark Keith, Michael Goul, Haluk Demirkan, Jason Ni...
A virtual organization (VO) is a dynamic collection of entities (individuals, enterprises, and information resources) collaborating on some computational activity. VOs are an emer...
The effective management of knowledge is critical for organizations that are striving to gain or maintain a competitive advantage and that are in the process of re-structuring for...