Many practitioners view agent interaction protocols as rigid specifications that are defined a priori, and hard-code their agents with a set of protocols known at design time -- a...
In this Special Interest Group (SIG) we intend to consider the increasingly popular area of interactive systems design for the home. Aiming to incorporate a wide range of perspect...
A. J. Bernheim Brush, Leysia Palen, Laurel Swan, A...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
We face a real-world train unit assignment problem for an operator running trains in a regional area. Given a set of timetabled train trips, each with a required number of passenge...
Progress in testing requires that we evaluate the effectiveness of testing strategies on the basis of hard experimental evidence, not just intuition or a priori arguments. Random ...
Ilinca Ciupa, Andreas Leitner, Manuel Oriol, Bertr...