Systems development is a very complex process, which requires disciplined methodological approaches. While there are many arguments underpinning the use of systems development met...
This paper investigates how human warmth and sociability (social presence) can be integrated through the Web interface to positively impact online trust. An empirical study was und...
: Models from methods like Contextual Design (CD) are a sound basis for requirements engineering. But current software engineering processes are not prepared to use such models. To...
: This paper develops a design case format capable of engaging design practitioners and design students in reflective dialog about their user centred design practice. The core idea...
The gap between researchers and practitioners is widely discussed in the IT community. The purpose of this paper is towards showing the issues which occupy both research and pract...