The Windows Workflow Foundation (WF) has been introduced as part of the .NET framework as a means of creating workflow-centric applications. Its intended field of application is br...
Marco Zapletal, Wil M. P. van der Aalst, Nick Russ...
: The increasing intensity of global competition and the rapid advances in information technology (IT) have led organisations to search for more efficient and effective ways to man...
The changing needs of healthcare provision around the world are forcing service designers and decision makers to adopt new tools in design and evaluation of processes. Apart from ...
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
We consider an SLA (Service Level Agreement) committed between two parties to use the guarantee of QoS provided by a QoS Enabled Network (QEN). QEN can provide guarantee of QoS bec...