With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
In the e-age, internet and e-affairs are the composite blend of business process and technology; the organization must retain the state of computing system or risk malicious assau...
In this paper, we propose a Web based information sharing system called the Proxy Agent-based Information Sharing (PAIS). We also developed a writable Web mechanism called Web bro...
Web service discovery is a key problem as the number of services is expected to increase dramatically. Service discovery at the present time is based primarily on keywords, or int...
Maintenance of large Web sites is a complex task, similar in some sense to software maintenance. Content should be separated from the formatting rules, allowing independent develo...
Rodrigo Giacomini Moro, Renata de Matos Galante, C...