This paper sums up lessons learned from a sequence of cooperative design workshops where end users were enabled to design mobile systems through scenario building, role playing, a...
: This paper presents a lightweight form of usage-centered design that has proved particularly effective in designing highly usable Webbased applications. Fully compatible with bot...
A core principle of Agile development is to satisfy the customer by providing valuable software on an early and continuous basis. For a software application to be valuable it shou...
To create acceptable levels of Quality of Service (QoS), designers need to be able to predict users’ behaviour in response to different levels of QoS. However, predicting behavio...