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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
NGITS
1999
Springer
13 years 11 months ago
From Object-Process Diagrams to a Natural Object-Process Language
As the requirements for system analysis and design become more complex, the need for a natural, yet formal way of specifying system analysis findings and design decisions are becom...
Mor Peleg, Dov Dori
BMCBI
2006
153views more  BMCBI 2006»
13 years 7 months ago
Intensity-based hierarchical Bayes method improves testing for differentially expressed genes in microarray experiments
Background: The small sample sizes often used for microarray experiments result in poor estimates of variance if each gene is considered independently. Yet accurately estimating v...
Maureen A. Sartor, Craig R. Tomlinson, Scott C. We...
BMCBI
2008
139views more  BMCBI 2008»
13 years 7 months ago
New challenges for text mining: mapping between text and manually curated pathways
Background: Associating literature with pathways poses new challenges to the Text Mining (TM) community. There are three main challenges to this task: (1) the identification of th...
Kanae Oda, Jin-Dong Kim, Tomoko Ohta, Daisuke Okan...
KDD
2003
ACM
205views Data Mining» more  KDD 2003»
14 years 8 months ago
The data mining approach to automated software testing
In today's industry, the design of software tests is mostly based on the testers' expertise, while test automation tools are limited to execution of pre-planned tests on...
Mark Last, Menahem Friedman, Abraham Kandel