Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
The developers of management systems and the management services that operate over them will be faced with increasing complexity as services are developed for the open service mar...
David Lewis, Thanassis Tiropanis, Lennart H. Bjerr...
Current research on the VINLEN inductive database system is briefly reviewed and illustrated by selected results. The goal of research on VINLEN is to develop a methodology for de...
In this study, we suggest an enterprise architecture (EA) development process model suitable for EA projects limited in scope and time. Several EA process models have been put for...
The evolution of the global telecommunications industry into an open services market presents developers of telecommunication service and management systems with many new challeng...
David Lewis, Thanassis Tiropanis, Cliff Redmond, V...