Supporting awareness of others is an idea that holds promise for improving the usability of real-time distributed groupware. However, there is little principled information availa...
This article presents methodological issues on evaluation related to the design process of the tool being evaluated. We emphasize the different variables which are important to ta...
Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
Teamwork is always challenging. Adding the complication of problem solving and software design only amplifies this challenge. The challenges of developing software as a team can b...