The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
—Today’s rich service offer in the World Wide Web increasingly requires the disclosure of personal user data. Service providers’ appetite for personal user data, however, is ...
Abstract. We present gore, a routing-assisted defense architecture against distributed denial of service (DDoS) attacks that provides guaranteed levels of access to a network under...
Stephen T. Chou, Angelos Stavrou, John Ioannidis, ...
The evolution and commercialization of Web Information Systems (WIS) since 1991 has gradually shifted the focus from basic design issues to feedback analysis, visualization techni...
Logs are one of the most important pieces of analytical data in a cloud-based service infrastructure. At any point in time, service owners and operators need to understand the sta...