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PERCOM
2005
ACM
14 years 7 months ago
Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Anupama Kalyan, Srividya Gopalan, V. Sridhar
CAISE
2003
Springer
14 years 19 days ago
Towards a Component based Privacy Protector Architecture
The development of mobile communication technology and ubiquitous computing paradigm and the emergence of m-healthcare, m-business and m-education services have raised the urgency ...
Amr Ali Eldin, René W. Wagenaar
FLAIRS
2004
13 years 8 months ago
Sos: Accommodation on the Fly with ACCESS
This paper introduces Sos, a location aware and context sensitive accommodation finding service for mobile citizens who require help finding somewhere to stay when they arrive at ...
Donnacha Phelan, Robin Strahan, Rem W. Collier, Co...
NOSSDAV
1993
Springer
13 years 11 months ago
A Multimedia Enhanced Transport Service in a Quality of Service Architecture
For applications relying on the transfer of multimedia, and in particular continuous media, it is essential that quality of service (QoS) is guaranteed system-wide, including end-s...
Andrew T. Campbell, Geoff Coulson, David Hutchison
ICNP
1999
IEEE
13 years 11 months ago
Evaluation of Bandwidth Broker Signaling
The Differentiated Services (DiffServ) architecture for the Internet implements a scalable mechanism for qualityof-service (QoS) provisioning. Bandwidth brokers represent the inst...
Manuel Günter, Torsten Braun