: When technologies are introduced into collaborative settings, people are often required to work together in new, unfamiliar ways. This can lead to problems of resistance, and eve...
John Halloran, Yvonne Rogers, Tom Rodden, Ian Tayl...
Services can be characterized as activities in which providers and customers co-create value. The need for a tight collaboration between providers and customers is thus an importa...
This paper explores users’ interpersonal interactions during collaboration around a tabletop display, in order to better understand the affordances offered by this medium. We in...
Vicki Ha, Kori M. Inkpen, Tara Whalen, Regan L. Ma...
The open model for solutions development is quickly extending from software to other technology areas, such as hardware and services. Specifically, just as open source has spawned...
Peer-to-peer systems recently captured the attention of practitioners and researchers as they provide an attractive alternative to client-server architectures. Peerto-peer enables...