Reasoning, problem solving, indeed the general process of acquiring knowledge, is not an isolated, homogenous affair involving a one agent using a single form of representation, b...
This paper describes a new digital user study tool called Mobile Probes. Mobile Probes arose from a need to develop contextual and dynamic self-documenting tools for studying peop...
Difficulties understanding update paths while understanding code cause developers to waste time and insert bugs. A detailed investigation of these difficulties suggests that a wid...
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
This paper provides an interim report on ongoing data collection and analysis efforts as part of a large-scale study of information technology- focused interagency collaborations ...
Christine B. Williams, M. Lynne Markus, Michael Ty...