In this paper we report on the experience of using our concept mapping approach on an agile software project to assess its fitness. Participants used our novel concept mapping app...
—Software tools that make it easier for analysts to collaborate as a natural part of their work will lead to better analysis that is informed by more perspectives. We are interes...
This paper describe the new concepts of collaborative systems metrics validation. The paper define the quality characteristics of collaborative systems. There are proposed a metri...
This paper relates experiences of a project where an ethnographic study of air traffic controllers is being used to inform the design of the controllers' interface to the fli...
Richard Bentley, John A. Hughes, David Randall, To...