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PERCOM
2005
ACM
14 years 9 months ago
Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Anupama Kalyan, Srividya Gopalan, V. Sridhar
HICSS
2005
IEEE
77views Biometrics» more  HICSS 2005»
14 years 3 months ago
Towards a Theory of Value Latency for IT Investments
Multiple studies in the information systems (IS) literature recognize that information technology (IT) investments may not yield immediate returns. Nevertheless, there has been a ...
Kim Huat Goh, Robert J. Kauffman
ADC
2003
Springer
128views Database» more  ADC 2003»
14 years 3 months ago
An algorithm for the induction of defeasible logic theories from databases
Defeasible logic is a non-monotonic logic with applications in rule-based domains such as law. To ease the development and improve the accuracy of expert systems based on defeasib...
Benjamin Johnston, Guido Governatori
ICALP
1997
Springer
14 years 2 months ago
The Theory of Vaccines
Despite the major role that modularity occupies in computer science, all the known results on modular analysis only treat particular problems, and there is no general unifying the...
Massimo Marchiori
CIKM
2010
Springer
13 years 8 months ago
What can quantum theory bring to information retrieval
The probabilistic formalism of quantum physics is said to provide a sound basis for building a principled information retrieval framework. Such a framework can be based on the not...
Benjamin Piwowarski, Ingo Frommholz, Mounia Lalmas...