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DSN
2004
IEEE
14 years 22 days ago
Experience with Evaluating Human-Assisted Recovery Processes
We describe an approach to quantitatively evaluating human-assisted failure-recovery tools and processes in the environment of modern Internet- and enterprise-class server systems...
Aaron B. Brown, Leonard Chung, William Kakes, Calv...
CHI
2011
ACM
13 years 17 days ago
Review spotlight: a user interface for summarizing user-generated reviews using adjective-noun word pairs
Many people read online reviews written by other users to learn more about a product or venue. However, the overwhelming amount of user-generated reviews and variance in length, d...
Koji Yatani, Michael Novati, Andrew Trusty, Khai N...
HCSE
2010
13 years 7 months ago
The Secret Lives of Assumptions: Developing and Refining Assumption Personas for Secure System Design
Personas are useful for obtaining an empirically grounded understanding of a secure system's user population, its contexts of use, and possible vulnerabilities and threats end...
Shamal Faily, Ivan Flechais
CHI
2009
ACM
14 years 9 months ago
Leveraging open-source software in the design and development process
This paper presents a case study of the NASA Ames Research Center HCI Group's design and development of a problem reporting system for NASA's next generation vehicle (to...
Collin Green, Irene Tollinger, Christian Ratterman...
MM
2010
ACM
151views Multimedia» more  MM 2010»
13 years 9 months ago
Enhanced exploration of oral history archives through processed video and synchronized text transcripts
A digital video library of over 900 hours of video and 18000 stories from The HistoryMakers was used by 266 students, faculty, librarians, and life-long learners interacting with ...
Michael G. Christel, Scott M. Stevens, Bryan Maher...