Motivated by and grounded in observations of eye-gaze patterns in human-human dialogue, this study explores using eye-gaze patterns in managing human-computer dialogue. We develop...
Abstract. Design patterns are templates of general solutions to commonlyoccurring problems in the analysis and design of software systems. In mature development processes, engineer...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
This paper describes a novel approach for obtaining semantic interoperability among data sources in a bottom-up, semiautomatic manner without relying on pre-existing, global seman...
Karl Aberer, Manfred Hauswirth, Philippe Cudr&eacu...
The Architecture of Integrated Information Systems (ARIS) is a popular framework for integrated process modeling. Previous research analysed ARIS using an ontology developed by Bu...