We give a quick overview of some key issues in (quantitative) call center management: building realistic models, developing efficient tools to simulate these models, finding qui...
Software development techniques are continuously evolving with the goal of solving the main problems that still affect the building and maintenance of software systems: time, cost...
The testtng and valadatzon of formal speczficatzons of hzgh-assurance real-tzme systems repiizres a n ertenszble szniulatzon enrwonment wzth support for users to generate events, ...
Abstract. The integration of COTS components into a system under development entails architectural mismatches. These have been tackled, so far, at the component level, through comp...
Role-based access control (RBAC) is a popular access control model for enterprise systems due to its economic benefit and scalability. There are many RBAC features available, each ...