In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
In automated text categorization, given a small number of labeled documents, it is very challenging, if not impossible, to build a reliable classifier that is able to achieve high...
Zenglin Xu, Rong Jin, Kaizhu Huang, Michael R. Lyu...
The wealth of information contained in the world-wide web has created much interest in systems for integrating information from multiple sites. We describe a universal wrapper mac...
As traditional media and information devices integrate with the web, they must suddenly support a vastly larger database of relevant items. Many devices use remote controls with o...
Evaluation measures act as objective functions to be optimized by information retrieval systems. Such objective functions must accurately reflect user requirements, particularly w...
Charles L. A. Clarke, Maheedhar Kolla, Gordon V. C...