We explore the problem of resolving the second person English pronoun you in multi-party dialogue, using a combination of linguistic and visual features. First, we distinguish gen...
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Driving behavior has been trending towards more time in the car and longer commutes. This has fueled the demand for an increasing number of in-vehicle infotainment features, at th...
Jackie C. Chang, Annie Lien, Brian Lathrop, Holger...
A knowledge representation formalism for SLU is introduced. It is used for incremental and partially automated annotation of the MEDIA corpus in terms of semantic structures. An a...
Speech repairs occur often in spontaneous spoken dialogues. The ability to detect and correct those repairs is necessary for any spoken language system. We present a framework to ...