: Work systems are complex artifacts that address the concerns of a large and diverse group of stakeholders. These concerns must be reflected in the models which are created as use...
Failure resilience is one of the desired features of the Internet. Most of the traditional restoration architectures are based on single-failure assumption which is unrealistic. M...
When multiple video sources are live-encoded and transmitted over a common wireless network, each stream needs to adapt its encoding parameters to wireless channel fluctuations, ...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
This research explores the idea of inducing domain-specific semantic class taggers using only a domain-specific text collection and seed words. The learning process begins by indu...