— While the Internet continues to thrive, the resiliency of its fundamental routing infrastructure is not fully understood. In this paper, we analyze the behavior of the de facto...
Large-scale, group-to-group collaboration is an emerging trend, yet has so far not received much attention. We performed an ethnographic study to examine how interaction and perce...
Satisfaction surveys are an important measurement tool in fields such as market research or human resources management. Serious studies consist of numerous questions and contain a...
Improvements in the software development process depend on our ability to collect and analyze data drawn from various phases of the development life cycle. Our design metrics rese...
This paper presents an empirical evaluation of the quality of publicly available large-scale knowledge resources. The study includes a wide range of manually and automatically der...