In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
Many financial institutions are actively developing new electronic banking products for their retail customers. These efforts are can succeed only if their managers focus the prom...
Idea generation techniques provide a variety of approaches for supporting an innovation process. Until recently, the space of techniques has been unstructured, and no clear guidel...
Report about the ECOOP 2003 workshop WS 03, “.NET: The Programmer’s Perspective”. Much of the push behind Microsoft's new .NET technology has been directed at such ...
Information technology (IT) advances often create turmoil and disturb existing industry structures. We analyze the impact of the Internet and e-commerce technologies on digital int...
Nelson F. Granados, Robert J. Kauffman, Bradley Ki...